CONTACT

Contact
Please send all enquires to: info@thehiddenlab.com
Postage
UK: Royal Mail Special Delivery - FREE UK SHIPPING as standard
International (We ship worldwide): Royal Mail International Tracked/Signed - £15 
Orders will be shipped within 5 working days
Returns / Exchanges
We accept both refunds and exchanges.
We can only exchange if the item(s) are still in stock. 
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 
To be eligible for a return, your item must be unused and in the same condition that you received it. 
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 
Please use a tracked shipping service.

This returns policy does not affect your statutory rights. 

For any other delivery or returns queries please contact info@thehiddenlab.com